Privacy Policy
Privacy Policy
Effective Date: April 17, 2025
1. Introduction
This Privacy Policy explains how
Josie Bray Healing + Arts
("we," "our," or "us") collects, uses, shares, and protects your information when you interact with our website, services, and communication channels, including SMS and email. By using our services or submitting information through our website, you agree to the practices described in this policy.
2. Information We Collect
Personal Information
We collect personal data you voluntarily provide to us, including:
NameEmail addressPhone numberBilling or shipping address (if applicable)Timestamped SMS/email opt-in consentPayment details (processed securely via third-party platforms)
Non-Personal Information
Automatically collected information includes:
IP addressDevice and browser typeSite usage data through cookies and analytics tools
3. How We Use Your Information
We use your information to:
Deliver services or products you requestSend appointment reminders and confirmationsSend promotional or marketing messages (if opted in)Respond to support inquiriesAnalyze website usage and improve performanceMaintain compliance with legal and regulatory obligations
4. SMS Messaging Terms
By providing your phone number and opting into SMS communications, you agree to receive:
Appointment confirmations, reminders, and service notificationsProgram updates, promotional messages, or follow-up support (if opted in)
Opt-Out:
You may cancel SMS messages at any time by replying "STOP". You may reply "HELP" for assistance. Message frequency may vary. Message and data rates may apply.
We comply with applicable laws including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC messaging regulations.
Age Restriction:
Users must be 18 or older to participate in our messaging program.
5. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We only share your data under the following circumstances:
Service Providers
Vendors and partners who help us operate the website or deliver services (e.g., payment processors, email/SMS delivery platforms)
SMS aggregators and platforms, but only to send authorized communicationsAll the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Legal Compliance
When required by law, subpoena, or government request
Business Transfers
In the event of a business merger, acquisition, or asset sale
All shared data is disclosed only to the extent necessary, and we require all partners to maintain strict confidentiality and data security.
6. Data Security
We take reasonable steps to protect your information, including:
SSL encryptionAccess controls and authentication safeguardsSecure storage of sensitive data via third-party systemsStaff training and internal review processes
However, no system is 100% secure. Use of our services is at your own risk.
7. Cookies & Tracking Technologies
We use cookies and similar tools to:
Understand user behaviorImprove functionalityCustomize your experience
You may disable cookies via your browser settings. Some functionality may be affected.
8. Your Rights & Choices
You have the right to:
Access, update, or delete your personal dataWithdraw consent for email or SMS communicationsRequest details on how your data is used
To exercise these rights, please contact us at
.
9. Third-Party Links
Our website may include links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies independently.
10. Updates to This Policy
This Privacy Policy may be updated periodically. The latest version will be posted on our website with the revised effective date.
11. Contact Information
If you have questions or concerns regarding this Privacy Policy, contact us at:
Business Name:
Josie Bray Healing + Arts
Email:
Phone:
(617) 767-3676
Address:
16 Pine Tree Lane, Lowell, MA 01854
Website:
By using our website and services, you agree to this Privacy Policy.